Working from home means that I spend lots of time with my work chair. Over the years, I have worn out quite a few — from an Ikea version to one bought at a hefty price (for me at least) just a couple of years ago.
Unfortunately, the pricey chair did not last long before the hydraulic gave way. It will slide down after a short while of sitting. And it’s handle broke off easily one day.
Enough of the justification. I started keeping my eyes out for a good chair — one that is durable, comfortable and sturdy.
With more people working from home, my Facebook feeds began showing people with their Secretlab chair. It became something like a badge of honour for them.
I never considered Secretlab in the past because it was positioned as a gaming chair — and I am not a gamer. However, the folks who bought them are not gamers either.
So, I began reading up and was intrigued by how a Singapore company found a niche and is now a household name in gaming chair.
The price of its chair was close to my previous one and the reviews were generally good.
I decided to give it a shot and ordered one online with delivery more than six weeks’ away because of the demand.
The package promptly on the expected delivery date. It comes unassembled so some work is required to put the chair together.
Here’s why I enjoy the Secretlab chair buying experience:
- Pleasant ordering process: Secretlab has nailed it. The customer experience was great. Buying a chair at this price is a big investment for many so it helps that the site was informative, right down to choosing an appropriate chair based on height and weight, and stating up front the delivery timeline.
- Easy assembly: The chair came in a box with assembling instruction. For added convenience, there is an instructional video that shows step-by-step assembly. The caveat is that the parts are pretty heavy so it helps to have an additional pair of hands to put the chair together.
- Great final product: The chair is as I had imagined it to be. It feels sturdy, sits comfortably and gives me confidence that it’s doing to be durable — having a five-year warranty helps give peace of mind.
As with others, I posted about my purchase and the general response was “Wow!”. After a few weeks of using it, I would highly recommend it if you’re working from home and spend hours on your chair — even if you’re not a gamer. If you’re keen, order it from Secretlab.