MOFT X: A must-have smartphone stand if you can get it

The Moft X phone stand is a great product.

Smartphone stands come and go. Over the years, I’ve used so many different phone stands that I have lost count. One reason for the constant change is the evolution of smartphones — with each generation comes a new size that renders the previous generation’s mobile stand obsolete.

Hence, I was intrigued when I heard about the version that MOFT (Mobile Office for Travellers) has on Kickstarter. To put into context, this was in the second half of last year, when I was travelling a bit.

On flights, especially budget airlines where there is little or no in-flight entertainment, I would usually watch movies on my smartphone. This can be a tiring task if held on the hand. Imagine holding a smartphone (no matter how light) at a steady distance for more than an hour. The alternative is to put it on the tray table in front. Unfortunately, no matter what I use to prop the phone to the right angle, it just slides down after a while.

So, back to MOFT X phone stand. I read the specs:

  • Can be placed in 40 degrees landscape and 60 degrees portrait modes
  • Fits three cards in a back slot
  • Just 0.5cm thin
  • Comes with a magnetic car mount

These were enough for me to provide my credit card details for two in September. The stands arrived two months later, which was OK considering that it was a Kickstarter project.

Love at first sight
It was love at first sight. It was everything I had imagined it to be. Not only me, but my family loved it!

I’ve bought tons of products in the past. Many come with interesting designs and highly touted features but when put to use, are quite impractical, such as a travel jacket (also bought from Kickstarter).

My latest order with new colours now available.

Epitome of practicality
But this MOFT X phone stand is the epitome of practicality. Let me share just six reasons:

  1. Lightweight. It’s so light that it doesn’t add much weight to my smartphone (I’m using a Google Pixel 3). That’s very important because I prefer my smartphone and its coverings to be light — that’s why I picked the Google 3 and not the Google 3XL.
  2. Stickability. The sticker clings tightly to my smartphone backing and can be detached and resused.
  3. Mountablity. Another perpetual pain is finding the right car mount. The original order of the MOFT X phone stand came with a car mount magnet that can be stuck on the dashboard. It is unostrusive and really strong — the magnet holds very well. This magnet must now be ordered separately.
  4. Versatility. With the MOFT X, the smartphone can be viewed at 40 degress landscape (good for watching videos) or 60 degrees portrait (great for putting on the table). The portrait mode is excellent for meetings as it offers greater privacy by letting you point the phone to yourself so others cannot see your screen, unlike when a phone is placed flat with screen up on the table during meetings.
  5. Convenient. The slot fits three ID/credit cards or a small stack of name cards comfortably.
  6. Security. The RFID protection at the back ensures that the cards are well protected against skimming.

One reason why I delayed writing a review of the MOFT X phone stand is because I wanted to assess its durability.

After three months of normal use, it showed signs of wear and tear. The folds became flimsy and the edges started flaring. And it’s not just mine but my family members’ as well. All of us use it differently but the results are the same after a while.

Another pain point is the delivery. As I really loved the product, I have made three subsequent orders, the latter two of which gave me great pain.

On both occasions, the tracking notification came quickly after order. However, the elation was short lived as the packages were stuck somewhere in China — once because of the magnetic mount and the second time because of COVID-19.

The customer service is responsive — at first at least. Typical early reply is to wait another week for signs of progress before getting back to them. That’s BAD customer service. They should have tracked the package themselves and get back to the customer, instead of the other way around. And if nothing happens after a week, the standard reply is used again — please wait another week (Grrr…)

On both occasions, the oders arrived after lots of chasing and about a month plus after the initial chaser.

Other that the durability and the delivery pains, the MOFT X phone stand is a must-have. MOFT has a well-designed product on its hands. It just needs to get the material and customer service right.

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